Froonze Reviews: Collect Shopify Product Reviews
Before someone buys from a store they've never heard of, they look for proof. Not your product description but someone else's experience with it. A star rating, a photo, a sentence that sounds like a real person wrote it.
That proof is one of the most reliable conversion tools a Shopify store has, and it's also one of the easiest to leave on the table. Customers who had a good experience rarely leave a review unless you ask. And once you have reviews, they're only worth something if shoppers actually see them at the moment they're deciding to buy.
Froonze Reviews handles both sides of that: collecting reviews from customers who actually bought from you, and showing them off exactly where they'll do the most good.
What a good product reviews app should do on Shopify
A review sitting in a dashboard doesn't sell anything. For reviews to actually move the needle, a few things need to happen without you chasing them manually.
Collection has to be automatic. If getting reviews depends on remembering to ask each customer individually, you won't do it consistently, which is what builds up a review count worth trusting.
A written review is the baseline but photos and video take it further. A star rating and a sentence in a customer's own words already do a lot of the trust-building work. A photo of the product in someone's actual home, or a 15-second video of it in use, adds a layer that words alone can't.
Reviews need to show up where shoppers are deciding, not buried on a separate page. A rating badge near the price, real reviews on the product page, and standout reviews featured elsewhere in the store all reinforce the same message at different points in the journey.
You need control over what gets published. Not every submission is one you want published immediately. Moderation shouldn't be an afterthought.
And it shouldn't feel disconnected from the rest of your store. If your review data lives in a silo, you lose the chance to connect it to the loyalty, wishlist, or account experience your customers already interact with.
Froonze Reviews: Overview and Features
Froonze Reviews Overview
Froonze Reviews is a plugin inside the Froonze app suite, sitting alongside Loyalty, Wishlist, Customer Account Widget, and Custom Forms. Subscribe to it on its own, or run it as part of the same customer experience your other Froonze plugins already power.
Froonze Reviews Features
- Written reviews with photo and video support.
Customers can attach images and videos directly to their review, giving shoppers real proof instead of just a rating. - Automated review requests and reminders
Requests go out on a schedule you control after an order is fulfilled, with follow-up reminders, so collecting reviews doesn't depend on manually reaching out to every customer. - Verified buyer badges
Reviews from customers who actually purchased the product are marked as verified, giving shoppers a reason to trust what they're reading. - Four customizable widgets for every part of your store:
- Review widget
The full review list and submission form, built for the product page - Preview badge
A compact star rating and review count, ideal for collection pages - Reviews carousel
Showcases your best reviews anywhere in your store - Happy customers widget
Pulls standout reviews from across your whole catalog, built for a homepage or testimonials page
- Review widget
- Moderation controls
Choose how reviews get published: auto-publish everything, auto-publish only reviews above a star-rating threshold (4-star and up, or 5-star only), or hold every review for manual approval before it goes live. - Blocklists
Exclude specific emails or tagged customers, products, or orders from receiving review requests, so requests only go where you want them to. - Full translation support
Widgets and customer-facing text adapt to your store's languages. - CSV import and export
Bring in reviews from a previous app, or export your data whenever you need it.
Froonze Reviews Pricing
Froonze Reviews is priced by monthly order volume, with every plan including the full feature set: written, photo, and video reviews, automated requests, verified badges, all four widgets, moderation, and translations. No feature is locked behind a higher tier. The only thing that changes as you move up is how many monthly orders your plan covers.
Check our pricing page for the full breakdown across all Froonze plugins.
A 14-day free trial is available for first-time subscribers.
Start collecting reviews that actually convert
You don't need a separate review app disconnected from the rest of your customer experience. With Froonze, reviews sit alongside loyalty, wishlist, and your customer account in one app, one dashboard, one place your customers already know.