Froonze vs Okendo
Last verified:
October 2026

Froonze vs Okendo: Which Is More Affordable Long Term?

Okendo sells Reviews, Loyalty and Referrals as separate products priced by order volume. Froonze prices each plugin by order volume too. The difference is how the price behaves as your store grows, and what you give up to get it.

5.0/5 on Shopify App Store
Which app fits your store?

Froonze

Best for stores that want reviews and loyalty at a lower starting price.

  • Reviews from $5/mo (beta)
  • Loyalty free up to 100 orders/month
  • Referrals included in Loyalty
  • Unlimited plans with no order cap

Okendo

Best for stores that want an established reviews product with a deeper toolset.

  • AI review summaries
  • Quizzes and surveys
  • Established Reviews product
  • Retail syndication via Bazaarvoice
Pick the price curve and toolset that fit your growth.
SHORT ANSWER

Which Shopify reviews and loyalty app fits you?

Choose Froonze if...

Froonze suits stores that want reviews and loyalty at a lower starting price, with a published top plan that has no order cap, and that can accept Froonze Reviews being in beta.

Choose

Okendo

if...

Okendo suits stores that want AI review summaries, quizzes, surveys or an established reviews product, and can budget for prices that step up by order band.

LONG ANSWER

How does Froonze compare to Okendo?

Pricing overview

Starting and highest prices

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Okendo Froonze
Free plan Reviews: Free up to 50 orders/month

Per the Shopify App Store listing
Loyalty and Wishlist: Free up to 100 orders/month each

No free Reviews plan
Reviews From $19/mo

0-200 orders/month
From $5/mo

Up to 100 orders/month. Froonze Reviews is in beta.
Loyalty From $99/mo

0-200 orders/month
Free up to 100 orders/month, then from $10/mo

Up to 500 orders/month
Referrals From $19/mo

0-200 orders/month. A separate product.
Included in Loyalty from the $10/mo Advanced plan
Free trial 14 days 14 days on paid plans
Highest plan Reviews $499/mo, Loyalty $999/mo, Referrals $249/mo

For 3,501-10,000 orders/month

Above 10,000 orders the price is custom, so you need to contact Okendo.
Reviews $50/mo, Loyalty $60/mo

Unlimited plans: no order cap

Referrals are included in Loyalty.

These are the starting and highest plans each app had published when we last checked.
Order allowances differ between the first plans, so compare at your own volume. Okendo takes 15% off when three products are bundled. Either app can change its prices, plans, or features whenever it decides, and that is outside our control. Where a plan is marked custom or contact sales, the price is not published, and you need to contact the app. Please check each app's own pricing page for today's numbers. We review this page regularly, but we cannot promise it always reflects the latest change.
features compared

Side-by-side comparison

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Okendo Froonze Edge
Products Reviews, Loyalty, Referrals, Surveys and Quizzes, each priced separately Loyalty, Wishlist, Reviews (beta), Accounts, Forms and Cancellations, each priced separately
Depends
Free plan Reviews up to 50 orders/month Loyalty and Wishlist up to 100 orders/month
Depends
How price scales Each product moves up by monthly order band

Contact sales above 10,000 orders
Each plugin steps up by monthly orders to an unlimited-orders plan

No overage charges
Froonze
Reviews maturity Established product

4.8 stars across about 1,400 App Store reviews
Reviews plugin is in beta
Okendo
AI review summaries On the Growth plan Not offered
Okendo
Custom email templates
(Reviews)
On the Power plan

An add-on on Growth
On every Reviews plan
Froonze
Loyalty From $99/mo

VIP tiers, store credit and POS support (plans not stated in Okendo's docs)
Free plan up to 100 orders/month

VIP tiers from Advanced, store-credit cashback on the free plan, POS from Advanced
Froonze
Referrals A separate product

From $19/mo
Included in Loyalty Advanced and above
Froonze
Quizzes
Surveys
Yes, as separate products Not offered
Okendo
Wishlist
Customer accounts
Not among Okendo's listed products Wishlist and Accounts plugins
Froonze
Retail syndication Bazaarvoice integration on the Advanced plan

Requires a separate Bazaarvoice contract
Not offered
Okendo
app differences

The differences that need words

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How the price moves as you grow. Both apps price by monthly orders. Okendo's published bands run 0-200, 201-1,500, 1,501-3,500 and 3,501-10,000 orders, then contact sales, and each product moves up a band on its own. Froonze's Reviews and Loyalty plans step up to an unlimited-orders plan with no overage charges. The starting and highest published prices above show the range for each product. The feature sets are not identical, so compare against what you will actually use.

Reviews and loyalty together. On Froonze, customers can earn points for reviews through a Loyalty earning rule. That works with Froonze Reviews on the free Loyalty plan, or with Judge.me through the integration (Loyalty Advanced, plus a paid Judge.me plan). Okendo's help docs describe review points through a connected loyalty provider, and we did not find a first-party review-points rule in them.

Add-ons and plan gating. Okendo's pricing page lists some features, such as custom email templates and API access, as add-ons on lower plans. We could not find add-on prices published. Froonze Reviews has the same feature set on every plan; only the order volume changes. Froonze Loyalty API access is on the Unlimited plan.

competitor fit

When Okendo might be the better choice

.
  • You want AI review summaries, quizzes, or surveys. Okendo lists all three on its Growth plan for Reviews. Froonze offers none of them.
  • You want an established reviews product. Froonze Reviews is in beta. Okendo Reviews is a live product with about 1,400 App Store reviews.
  • You need retail syndication. Okendo supports it through a Bazaarvoice integration (Advanced plan, plus a contract with Bazaarvoice). Froonze has no equivalent.

Already convinced to try out Froonze?

That's great news! Enjoy a 14-day trial period if this is your first time installing Froonze.
There's no need for you to commit until you're sure we're a perfect fit.
Froonze Fit

Why merchants choose Froonze

.
  • They want reviews and loyalty at a lower starting price. Froonze Reviews starts at $5/mo and Loyalty is free up to 100 orders/month. Okendo's start at $19/mo and $99/mo. Order allowances differ, so compare at your own volume.
  • They want a top plan with no order cap. Froonze's Unlimited plans ($50/mo for Reviews, $60/mo for Loyalty) have no order cap and no overage charges. Okendo's published bands end at 10,000 orders, then you contact sales.
  • They want referrals and review emails without extra products or add-ons. Referrals are included in Froonze Loyalty Advanced, and custom review email templates come on every Reviews plan. Okendo sells Referrals as a separate product and lists custom email templates on its Power plan.
Customer Thoughts

What merchants say about Froonze

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These are Shopify App Store reviews of Froonze, not from merchants who switched from Okendo. We do not have switcher quotes yet.
Migration Details

Moving from Okendo

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Question Answer
What can be moved from Okendo? It depends on what Okendo lets you export. Froonze Reviews supports CSV import (up to 10 MB per file; split larger files).
How does data come in? Reviews come in through CSV import. Loyalty data also needs CSV files, with the data points paired during the migration process. This is available on every Loyalty plan.
Who does the work? Merchants can use the available self-serve tools to migrate their data. Froonze Support can assist with the import.
What should you test first? Review display on product and collection pages, review request emails, points for reviews, and loyalty balances.
FAQ Answers

Answers to your frequent questions

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Is Froonze a good alternative to Okendo for Shopify?

It can be, if you want reviews and loyalty at a lowerstarting price and can accept that Froonze Reviews is in beta. If you need AIreview summaries, quizzes or surveys, Okendo has them, and Froonze does not.

What is the main difference between Froonze and Okendo?

Both price by order volume. Okendo's bands rise witheach step and end with contact sales above 10,000 orders, while Froonze'splugin plans step up to an unlimited-orders plan.

Is Froonze cheaper than Okendo?

At the starting level, Froonze Reviews starts at $5/moand Okendo's at $19/mo, though Okendo also has a free Reviews plan up to 50orders. Overall cost depends on volume and features, so compare both pricingpages at your own order count.

Can Froonze replace Okendo and another Shopify app?

Froonze covers reviews, loyalty and referrals, plus wishlist, accounts and forms. It does not cover quizzes, surveys or AI reviewsummaries.

Can I migrate my Okendo reviews to Froonze?

Froonze Reviews has CSV import, and what transfersdepends on what Okendo exports. Test with a small file first.

Does Froonze Reviews work with Froonze Loyalty?

Yes. Customers can earn loyalty points for reviews through an earning rule.

Got questions we might have missed?

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Pretty much every merchant feels like our team is part of their business.
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Pick and pay only for the plugins you need.
Enjoy a 14-day free trial period.
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Four Customer tools
Infinite growth
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5-star rating