Froonze vs Loox
Last verified:
October 2026

Froonze vs Loox: Video reviews and pricing after the free plan

Loox is free up to 500 orders. Here is what changes when you need more, and how Froonze Reviews prices the same steps.

5.0/5 on Shopify App Store
Which app fits your store?

Froonze

Best for photo and video reviews at a lower price after the free plan.

  • Video reviews from $5/mo
  • Every feature on every plan
  • Unlimited orders for $50/mo
  • Review points with Froonze Loyalty

Loox

Best for stores under 500 orders, or that want AI and syndication.

  • Free plan up to 500 orders
  • AI sorting, summaries and replies
  • Google, Meta and TikTok Shop sync
  • Integrations and API on Convert
Know your reviews price at every order count.
SHORT ANSWER

Loox or Froonze: which fits your store?

Choose Froonze if...

Froonze suits stores that want video reviews, product groups and custom questions without a $49.99 plan, or reviews and loyalty in one dashboard.

Choose

Loox

if...

Loox suits stores that want to stay on its free plan, or want AI tools, Google, Meta and TikTok Shop syndication and integrations.

LONG ANSWER

How does Froonze compare to Loox?

Pricing overview

Starting and highest prices

.
Loox Froonze
Free plan Yes: Beginner, up to 500 orders No free plan for Reviews
Starting paid plans Convert: $49.99/mo

300 orders included, then $50 per extra 300
Basic: $5/mo

Up to 100 orders/month
Highest plan Unlimited: $299.99/mo Unlimited: $50/mo

No order cap
Free trial 14 days on paid plans 14 days on first install
Pricing logic By orders

Convert adds $50 for each extra 300 orders.
By monthly orders

$5, $10, $15 and $50. Every feature on every plan.

These are the starting and highest plans each app had published when we last checked.
Either app can change its prices, plans, or features whenever it decides, and that is outside our control. Please check each app's own pricing page for today's numbers. We review this page regularly, but we cannot promise it always reflects the latest change.
features compared

Side-by-side comparison

.
Loox Froonze Edge
Free plan Up to 500 orders None
Loox
First paid plan $49.99/mo

Includes 300 orders
$5 to $15/mo up to 1,000 orders
Froonze
Photo and video reviews Photo on Beginner, video on Convert Both on every plan
Froonze
Custom questions On Convert

3 question types
Every plan

5 question types
Froonze
Product groups On Convert Every plan
Froonze
Review requests and reminders From Beginner Every plan
Even
Review points No points program of its own

Loyalty apps connect on Convert
Native rewards for reviews

With Froonze Loyalty installed
Froonze
AI tools On Convert

Sorting, highlights, summaries and replies
Not available
Loox
Google, Meta and TikTok Shop sync
Integrations and API
On Convert

Meta and TikTok for US stores; integrations and API on Convert and Unlimited
Google Search rich snippets only
Loox
Importing existing reviews Presets

For Judge.me, Yotpo, Okendo and Stamped, on every plan
CSV import

Up to 10MB
Loox
Beyond reviews Loox Studio and referral tools Loyalty, Wishlist, Accounts and Forms as separate plugins
Depends
app differences

The differences that need words

.

Where the price steps up. Loox's free plan stops at 500 orders. Convert starts at $49.99, includes 300 orders, and adds $50 for each extra 300. Video reviews, product groups, custom questions, AI tools and integrations are all on Convert. Unlimited is $299.99. Froonze Reviews costs $5 up to 100 orders, $10 up to 500, $15 up to 1,000 and $50 unlimited, with every feature on every plan.

Review points. Loox has no points program of its own. It connects to loyalty apps such as Smile, LoyaltyLion and BON on Convert. On Froonze, reviews can reward customers with loyalty points because Reviews and Loyalty are plugins of the same app. Loox is not one of the review integrations we list for Froonze Loyalty, so Loox reviews will not award Froonze points.

What Loox does more. AI tools, syndication to Google Shopping, Meta Shops and TikTok Shop, integrations and an API all sit on Loox Convert. Froonze Reviews has one integration (Google Search) and no AI tools.

competitor fit

When Loox might be the better choice

.
  • You have 500 orders a month or fewer and want to pay $0 for reviews.
  • You want AI tools or review syndication to Google, Meta and TikTok Shop. Both sit on Loox Convert, from $49.99/mo.
  • You want integrations and an API from the review app.

Already convinced to try out Froonze?

That's great news! Enjoy a 14-day trial period if this is your first time installing Froonze.
There's no need for you to commit until you're sure we're a perfect fit.
Froonze Fit

Why merchants choose Froonze

.
  • Video reviews from $5. On every plan, not only on a paid tier.
  • A $50 ceiling. Unlimited orders on Froonze Reviews, against $299.99/mo on Loox Unlimited.
  • Every feature on every plan. Custom questions and product groups without moving to a $49.99 plan.
  • Reviews and loyalty together. Add wishlists and customer accounts later, together or separately.
Customer Thoughts

What merchants say about Froonze

.
These are Shopify App Store reviews of Froonze, not from merchants who switched from Loox. We do not have switcher quotes yet.
Migration Details

Moving from Loox

.
Question Answer
What can be moved from Loox? Reviews, from a CSV.
How does data come in? Froonze imports a CSV up to 10MB, with the option to keep one review per customer and product or import every row. Whether a Loox export maps cleanly is not confirmed.
Who does the work? Merchants can use the self-serve import.
What should you test first? Import a small batch, check ratings, photos and videos, then the review widget on your theme. Keep Loox installed until you are happy. We have not tested a full Loox-to-Froonze migration, so start with a small file.
FAQ Answers

Answers to your frequent questions

.
Is Froonze a good alternative to Loox?

For collecting and showing photo and video reviews with loyalty points, yes. Check the rows where Loox leads, especially AI, syndication and integrations.

What is the main difference between Froonze and Loox?

Loox has a free plan, then gates video reviews, product groups, custom questions and integrations behind its $49.99 plan. Froonze Reviews includes every feature on every plan and prices by monthly orders.

Is Froonze cheaper than Loox?

Not at 500 orders or fewer, where Loox is free. Above that, Froonze Reviews is $10 to $50 a month, against Loox Convert from $49.99 and Unlimited at $299.99.

Can Froonze replace Loox and another app?

It can replace Loox, and its Loyalty, Wishlist and Accounts plugins are priced separately. It does not replace Loox's AI, syndication or integrations.

Can I migrate my reviews from Loox?

Yes, using a CSV import. See "Moving from Loox" above.

What if I only need reviews?

Use Froonze Reviews on its own. The other plugins are optional.

Got questions we might have missed?

We got you covered! Get all your questions answered by the stellar support team at Froonze.
Pretty much every merchant feels like our team is part of their business.
Get Started

Switch your stack to Froonze.

Pick and pay only for the plugins you need.
Enjoy a 14-day free trial period.
One MODULAR app
Four Customer tools
Infinite growth
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5-star rating