Froonze vs Custlo
Last verified:
October 2026

Froonze vs Custlo: What the account app includes, and what you add

Custlo puts order editing, cashback, upsells and a form builder inside its account app. Froonze Accounts is one plugin, and loyalty, wishlist, reviews and forms are separate plugins you add when you need them.

5.0/5 on Shopify App Store
Which app fits your store?

Froonze

Best for a branded account page with a full loyalty program alongside.

  • Every feature on every plan
  • Points and VIP tiers with Loyalty
  • $30/mo for Shopify Plus stores
  • Add wishlist, reviews and forms later

Custlo

Best for an all-in-one account app with order editing and upsells.

  • Customer order editing
  • Post-purchase upsells
  • Native cashback
  • Price set by your Shopify plan
Start with the account page. Add the rest when you need it.
SHORT ANSWER

Custlo or Froonze: which fits your store?

Choose Froonze if...

Froonze suits stores that want a branded account page with a full loyalty program (points, VIP tiers), wishlist or reviews alongside it, priced by order volume.

Choose

Custlo

if...

Custlo suits stores that want order editing, post-purchase upsells and cashback in the account app itself, at a price set by their Shopify plan.

LONG ANSWER

How does Froonze compare to Custlo?

Pricing overview

Starting and highest prices

.
Custlo Froonze
Free plan None

14-day trial
None for Accounts
Starting paid plans Basic: $8/mo

For Basic Shopify stores
Basic: $5/mo

Up to 100 orders/month
Highest plan Plus: $45/mo

For Shopify Plus stores
Unlimited: $30/mo

No order cap
Free trial 14 days 14 days on first install
Pricing logic By your Shopify plan

$8, $15, $30 and $45.
By monthly orders

$5, $10, $20 and $30. All features on every plan.

These are the starting and highest plans each app had published when we last checked.
Custlo's website pricing page limits the $8 plan to one extra page, one custom profile field and one extra tab, while its App Store listing lists unlimited, so check with Custlo before choosing. Either app can change its prices, plans, or features whenever it decides, and that is outside our control. Please check each app's own pricing page for today's numbers. We review this page regularly, but we cannot promise it always reflects the latest change.
features compared

Side-by-side comparison

.
Custlo Froonze Edge
What sets the price Your Shopify plan Your monthly orders
Depends
Shopify Plus store $45/mo $30/mo

Unlimited orders
Froonze
Features by plan Limited on the $8 plan

All listed features from $15, per Custlo's website
All features on every plan
Froonze
Order editing Every plan Not offered
Custlo
Post-purchase upsells Yes Not offered
Custlo
Cashback and store credit Native cashback

New customer accounts only
Native Shopify store credit

On the free Loyalty plan
Even
Points and VIP tiers No points or tiers of its own Loyalty plugin

Points on the free plan, VIP tiers from $10/mo
Froonze
Wishlist and reviews Through integrations Separate Froonze plugins
Froonze
Forms and registration form Form builder

Registration form from $15/mo
Forms plugin from $6/mo
Depends
Integrations 47 apps in its admin 33 listed
Custlo
Navigation and tab restrictions Menu builder

No dropdowns; one menu for all customers
Navigation builder

With restricted tabs
Froonze
Classic and new customer accounts Both Both
Even
app differences

The differences that need words

.

Bundled or modular. Custlo's account app includes order editing, post-purchase upsells, cashback and a form builder. Froonze Accounts covers the account page, orders and profile, and the rest are separate plugins: Loyalty (points, VIP tiers, store credit), Wishlist, Reviews and Forms, each with its own plan.

Loyalty depth. Custlo has cashback and store credit but no points, tiers or wishlist of its own. It connects to loyalty and wishlist apps through integrations. Froonze Loyalty offers points on its free plan and VIP tiers from $10.

What sets the bill. Custlo's price follows your Shopify plan, so it does not change with order volume. Froonze's follows orders, from $5 up to 100 orders to $30 unlimited. A small store on Basic Shopify pays $8 on Custlo and $5 to $10 on Froonze, depending on orders.

competitor fit

When Custlo might be the better choice

.
  • You want customers to edit their own orders, and post-purchase upsells in the account.
  • You want cashback and forms inside one app at one price.
  • You have a high order count on a lower Shopify plan. Custlo's price does not rise with orders.

Already convinced to try out Froonze?

That's great news! Enjoy a 14-day trial period if this is your first time installing Froonze.
There's no need for you to commit until you're sure we're a perfect fit.
Froonze Fit

Why merchants choose Froonze

.
  • A full loyalty program next to the account page. Points, VIP tiers and store credit, not only cashback.
  • Every Accounts feature on every plan. You pay for orders, not a feature tier.
  • A lower price for Shopify Plus stores. $30/mo at any order volume, against $45/mo on Custlo.
  • Wishlist, reviews and forms when you want them. Together or separately, in one dashboard.
Customer Thoughts

What merchants say about Froonze

.
These are Shopify App Store reviews of Froonze, not from merchants who switched from Custlo. We do not have switcher quotes yet.
Migration Details

Moving from Custlo

.
Question Answer
What can be moved from Custlo? Customer accounts, orders and addresses stay in Shopify, so there is no account import. Menus, pages, forms and design are rebuilt in Froonze.
How does data come in? Froonze Accounts reads customers and orders from Shopify. Custlo profile fields linked to Shopify metafields stay in Shopify.
Who does the work? Merchants can use Froonze's account page editor.
What should you test first? Check where your Custlo cashback balances live before you switch it off, then sign in on a test account and check menus, order actions and languages. Order editing and upsells have no Froonze equivalent, so decide what replaces them first.
FAQ Answers

Answers to your frequent questions

.
Is Froonze a good alternative to Custlo?

For a branded account page with loyalty, wishlist and reviews alongside it, yes. Check the rows where Custlo leads, especially order editing and upsells.

What is the main difference between Froonze and Custlo?

Custlo bundles order editing, upsells and cashback in the account app, priced by your Shopify plan. Froonze Accounts is one plugin of a modular app, priced by orders.

Is Froonze cheaper than Custlo?

It depends on your Shopify plan and orders. Froonze Accounts is $5 to $30; Custlo is $8 to $45 by Shopify plan. A Plus store pays $45 on Custlo and $30 on Froonze at any order volume.

Can Froonze replace Custlo and another app?

It can replace Custlo's account page, and Loyalty, Wishlist, Reviews and Forms are priced separately. It does not replace order editing or post-purchase upsells.

Can I migrate from Custlo?

There is no account data to import; accounts live in Shopify. You rebuild menus and pages in Froonze. See "Moving from Custlo" above.

What if I only need an account page?

Use Froonze Accounts on its own. The other plugins are optional.

Got questions we might have missed?

We got you covered! Get all your questions answered by the stellar support team at Froonze.
Pretty much every merchant feels like our team is part of their business.
Get Started

Switch your stack to Froonze.

Pick and pay only for the plugins you need.
Enjoy a 14-day free trial period.
One MODULAR app
Four Customer tools
Infinite growth
Built for Shopify
5-star rating