🥳 Top Rewards app Rivo Loyalty & Referrals integrates now with Customer Accounts Concierge. The integration adds a tab to access Rivo Loyalty & Referrals reward widgets on the account page for an enhanced customer experience. Read more details below, you can also check on the article our partners at Rivo wrote here
Rivo Loyalty & Referrals is a fully customizable loyalty platform built for Shopify. Rivo helps drive repeat purchases, increase LTV and conversion, and reduce ad costs.
Our integration with Rivo adds a Rewards navigation tab in the account navigation builder. The tab will either open the Rivo's Rewards modal or embed the Rivo's Account Embed within our account widget, depending on the option you chose. This way your customers can also access Rivo Rewards information in that personal and now upgraded place that is the account page. This integration also has an optional setting to push the Dates of Birth collected we collect to Rivo, to reward your customers' birthday.
Enabling the integration is pretty straightforward but some steps must be clear in order to set it up:
Do I need a paid plan in Rivo Loyalty & Referrals to enable this integration?
You need one only if you intend to embed the Rivo's Account Embed. As this widget requires a paid plan, but the option to open the Rewards Modal doesn't require a paid plan.
Do I need a paid plan in Customer Accounts Concierge?
Are there any other integrations with Reward apps available in Customer Accounts Concierge?
There are indeed. Customer Accounts Concierge integrates with some of the best Reward apps in Shopify and also have our own Rewards Plugin. If you want to know more about our available integrations you can find them here. If you want to check on our Rewards plugin you can find information here.
What can I actually integrate in Customer Account Concierge?
The "Rewards" tab in the customer portal will either open the Rivo's Rewards modal or embed the Rivo's Account Embed within our account widget. This way your customers can also access Rivo Rewards information in that personal and now upgraded place that is the account page. This integration also has an optional setting to push the Dates of Birth collected we collect to Rivo, to reward your customers' birthday.
How will this Integration improve the customer experience of your audience?
The account page is the natural place where your customers can attend to review past actions and consider future activities in your shop. Integrating CRM tools from different apps will turn your account page into a single point of access to relevant information. So you'll be able to build up longer and more productive interactions with them and they'll feel like if they have an space of their own in your shop.
I haven't installed Customer Accounts Concierge app in my store yet. How can I get started?
If you haven’t installed our app yet, you can do it now at this link
Can someone help me set up this Integration?
Sure! Just contact our Support Team at email@example.com and we'll be glad to help.